Leaving a Legacy of Leadership
Every Chief Executive Officer aspires to create sustainable employee and organizational development. This highly interactive course is intended to promote leadership, teamwork, accountability and safety at all levels of the agency. This workshop will assist all employees, supervisors and managers in developing and furthering critical interpersonal and leadership skills needed in today’s work environment. Attendees will be afforded the opportunity to enhance their ability to perform more effectively as a team, avoid conflict, and value generational difference, while promoting accountability and ownership. 2-day program. Can also be presented in mini-workshops.
Leaving_a_Legacy_of_Leadership.pdf
Leadership & Supervision
Do you promote your best employees? Did you give them the tools necessary for this new role? They might have been the best in the field, but they might be woefully unprepared for this promotion. This course is designed to give supervisors the tactical edge in surviving the challenges of leading and managing beyond the critical incident/task. This course focuses on leadership, communications, human relations and supervisory skills that will best prepare them in leading your agency day-to-day to the highest levels. 2-day program. Leadership_and_Supervision.pdf
General Instructor Development
Many governing bodies require instructors to acquire and maintain general instructor training or certification. This class exceeds the basics required in these mandates. From lesson plan development, through classroom facilitation, this course will develop attendees into instructors who inspire both learning and commitment. This intense class prepares employees for the skills needed to design lesson plans, manage a classroom, promote involvement and present powerful presentations. Offered as 3, 4 or 5-day program. Instructor_Development.pdf
Master Facilitator
Designed specifically to assist employees in developing the skills necessary to facilitate meetings with internal and external groups (including a wide variety of community groups), under varying circumstances and conditions. Some examples include: focus groups, town hall meetings, business leaders, community activist, community action groups and more. 1-day program. Master_Facilitator.pdf
Building Outstanding Teams
The team building workshop will assist team members and managers develop critical communication and interpersonal skills needed in today’s complex work environments. This experience will assist attendees with identifying how their communication tendencies differ from and sometimes conflict with others, while affording them the opportunity to enhance their ability perform more effectively as a team. 2 four-hour workshops or 1-day. Building_Effective_Teams.pdf
Managing Business Relationships: Facilitation, Presentation & Networking Skills
Designed specifically to assist staff members in developing the skills necessary to build program membership and support, facilitate meaningful meetings, create positive impressions and to build relationships while advancing leads. Attendees will learn to strategize to improve their networking, interpersonal and facilitation skills while learning how to maximize business relationships and win support 2-day program. Facilitation_Pres__Networking.pdf
Unlimited Responsibility, Limited Authority!
Most agencies have employees assigned within various departments and units that are responsible for advancing projects, work and the boss's vision. However, these employees (such as an Administrative Assistant) typically lack position power and are frequently tasked with managing activities and projects when they have no or limited authority over those responsible for getting the work completed and turned in on time.
Today's work environment is complex and seems to be full of never ending distractions, sometimes making us feel over-tasked and helpless. To be the best, our staff members need additional skills such as, building credibility, conflict resolution, increasing trust, listening and communicating effectively to become empowered as a person of influence. 2-day program. Unlimited_Responsibility_Limited_Authority.pdf
Diversity Training: Acknowledging, Respecting and Valuing Difference
Most successful workgroups are comprised of a diverse workforce serving a varied customer base. Give your employees the tools needed to value difference.
2-day program. Respecting_Difference.pdf
Making the First Contact Count
Front desk personnel are vital to the success of our agencies, and they make the first impression for our organization. Give them the tools necessary to do their jobs better with reduced stress!
1 or 2-day program. Making_the_First_Contact_Count.pdf