We have many employees who are responsible for advancing projects, work and the boss's vision. However, they typically lack position power and are frequently tasked with managing activities and projects when they have no or limited authority over those responsible for getting the work completed and turned in.
Today's work environment is complex and seems to be full of never ending distractions, sometimes making us feel over-tasked and helpless. To be the best, our staff members need additional skills such as, building credibility, conflict resolution, increasing trust, listening and communicating effectively to become a person of influence.
Attendees will: