Length: 2 days
Target Audience: Front-line supervisors
The MTS Leader in Blue course is designed to “challenge the way employees think and enhance the way they perform” regardless of position, assignment, or rank. This highly interactive course is intended to promote leadership and teamwork while also enhancing decision-making and safety at all levels of the organization.
Objectives are intended to target both the operational and the performance management skills required from front-line supervisors. Facilitated group activities are included to help participants develop and further the skills associated with managing operations such as: leadership, incident management, squad cohesion, and general performance management. Participants will apply and practice acquired skills in leadership, critical thinking, decision-making, judgment, supervision, organizing, and planning during simulated events and environments. Each participant will be tasked with identifying gaps that often unintentionally occur while caring for the agencies greatest asset—its people!
Objectives:
- Analyze the role and responsibilities of front-line supervisors
- Review the importance of a supervisor during the first ten minutes of any event
- Discuss the impact of supervisor’s actions, or lack of action, involving an operational incident
- Make operational decisions and debate alternatives (i.e., cost and benefits, risk management)
- Recognize the impact of an individual’s actions and attitudes on others
- List 12 Common Characteristics of Outstanding Leaders
- Differentiate personality traits and evaluate their influence on interactions
- Discuss the challenges to effective teams
- Participate in simulated, evolving operational events while taking actions as a supervisor
- Distinguish leadership from management and apply it in performance management
- Link supervisor’s actions taken during simulated events to the identified operational and administrative responsibilities of a Sergeant or Lieutenant
- Refocus on what’s most important
- Understand underlying causes and contributing factors associated with workplace negativity
- Turn apathy into collaboration
- Create environments that motivate people of various temperaments
Admin@MoserTrainingSolutions.com
www.MoserTrainingSolutions.com
540-270-4635