Length: 2 days
Target Audience: All front-line supervisors and mid-level managers/commanders
Leaving a Legacy Through Leadership is a highly interactive course that promotes leadership, teamwork, accountability, and professionalism at all levels of the agency. Front-line supervisors will have the opportunity to develop and further their critical interpersonal and leadership skills. Focused, highly interactive activities allow attendees to improve their ability to delegate, coach, engender teamwork, and value diversity while promoting ethical leadership and accountability. This course will “challenge the way employees think, and enhance the way they perform” regardless of position, experience, or assignment.
Objectives:
- Create environments that instill what motivates people of various temperaments
- Name strategies to effectively delegate, direct, and coach
- Express methods to provide effective feedback and counseling
- Learn ways to influence others and create positive working environments
- Promote responsibility and accountability at all levels of the organization
- Discuss performance management approaches
- Analyze personality traits and evaluate their influence on interactions
- Define individual dominant communication tendencies
- Describe and apply Maxwell’s five levels of leadership
- Recognize the impact of an individual’s actions and attitudes on others
- Develop a process for understanding others and strengthening relationships
- Review methods to more effectively listen and communicate
- Relate the impact of leadership on all employees
- Understand the 12 common characteristics of outstanding leaders
- Differentiate leadership from management
- Review Patrick Lencioni’s work: “Five Behaviors of a Cohesive Team™”
- Identify characteristics of top performing teams
- Apply methods to handle conflict, change, and challenging people
- Build individual and team confidence while instilling enthusiasm towards service
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www.MoserTrainingSolutions.com
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