Length: 1 day
Target Audience: All employees sworn and non-sworn
Despite the myriad factors that affect job performance, attitude has by far the most powerful impact on the ability of employees to do their jobs effectively. Government service, public safety, communications, and corrections work is sometimes just plain difficult! It is understandable that employees can become cynical about society and burned out. But what impact does that have on the department and the employee? This course will help refocus the employee and replace stress with enthusiasm.
Objectives:
- Understand underlying causes of negativity
- Refocus on what’s most important
- Turn apathy into collaboration
- Survive and develop solutions for dealing with stress and negativity
- Inspire others to determine what they have control or influence over and effect positive change
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